Shipping policy
Shipping Policy
We want to get your recovery gear to you as quickly as possible. Here's everything you need to know about how we ship.
Processing Time
Orders are processed within 1–3 business days of being placed. You'll receive a confirmation email with tracking details once your order ships.
Delivery Times
We ship worldwide. Estimated delivery times:
- Australia: 7–15 business days
- United States & Canada: 10–20 business days
- United Kingdom & Europe: 10–20 business days
- Rest of World: 14–25 business days
These are estimates and may vary due to customs, carrier delays, or peak periods.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number so you can monitor your delivery in real time.
Customs & Import Duties
International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Orders
If your order hasn't arrived within the estimated timeframe, contact us at restnrunstore@gmail.com with your order number and we'll investigate immediately.
Incorrect Address
Please double-check your shipping address at checkout. If you spot an error, contact us immediately at restnrunstore@gmail.com before your order ships.